Direct TV

Welcome to DIRECTV! Learn how to get the most out of your new DIRECTV system with the videos below. Installation Information for New Customers<iframe class=” ezlazyloaded” width=”560″ height=”315″ frameborder=”0″ allowfullscreen=”” srcdoc=”*{padding:0;margin:0;overflow:hidden;}html,body{height:100%;}img{position:absolute;width:100%;top:0;bottom:0;margin:auto;}.play-icon{top:50%; left:50%; position:absolute; height:100px; width:100px; margin-top:-50px; margin-left:-50px;}.play-icon:hover{height:125px; width:125px; margin-top:-62px; margin-left:-62px} ” ezoid=”0.3692713243971495″> Connect Your HD … Read more

What is changing on the App? Some channels are no longer be available to stream out of home on the DIRECTV App.  Additionally, streaming recorded shows from your DVR out of home is no longer available.   Why is this happening? We are focusing our … Read more

The DIRECTV Activate page provides customers with essential information on how to activate a used receiver. DIRECTV allows the activation of used receivers under specific conditions, ensuring that the receiver is not active on another DIRECTV account and is previously owned, not leased. It is … Read more

Solution 1: Check your cables Make sure your TV and your receiver are both on. Unplug the end of the power cord connected to the back of your receiver and plug it back in. Make sure it’s securely connected. Unplug the other end of your … Read more

Step 1: Refresh your service   Many issues, such as missing channels, can be fixed by “refreshing” your receiver. Please visit the My Equipment page and then select the “Refresh Receiver” link next to the receiver you’re having trouble with.   Still seeing the error message? Try … Read more

On-Screen Error Code 722 : Service ExpiredError Code 722 means your DIRECTV receiver may not have the programming information for the channel. To get your channels back quickly, try these steps below or watch the help video: Refresh your service Many issues can be fixed … Read more

A 771 error occurs when your receiver is no longer communicating with our satellite, which may interrupt your TV signal. This is usually weather related but you can still watch TV while you wait for a storm to pass. Here’s how: Select List on your DIRECTV … Read more

This error might be caused by one of the following situations: The channel you’re trying to watch is not included in your programming package Your receiver is not processing the programming info on this channel To clear this error, try the following tips. Solution 1: … Read more

This error means your receiver’s access card has expired. If you have received a new access card in the mail, follow these steps: Step 1 Open the access card door on the front panel of your receiver and remove the old access card. Note: On … Read more

If you’re seeing a Video Connection Lost error message on your TV screen, it means the Genie Mini receiver cannot connect to your main Genie server. Before troubleshooting, please make sure you have access to your Genie HD DVR and Genie Mini. Solution 1: Check … Read more