ProblemClosed Caption issues can originate from several different programming sources. DIRECTV is not creating and/or modifying captioning data but passes information received from the original program provider through to our customers. DIRECTV broadcast systems are designed to pass-through captioning without adding any degradation to the … Read more
Tuned in late? Restart is a great HD DVR feature that lets you restart a show already in progress. Note: The restart arrow icon becomes available after two minutes into a program. When using Restart, fast-forward and rewind are disabled. Restart is available on these channels: … Read more
You can easily retrieve your user ID or reset your password. Note: You’ll be redirected to att.com during these steps. Retrieve your username or AT&T user ID On the My Account Sign In page, select the Forgot email or User ID? Enter your phone number or … Read more
It’s easy to review the status of an upcoming installation or service appointment online with the DIRECTV Appointment Tracker. Check the date and time of your appointment, see approximately how long it’ll take, check if your technician’s on the way to your home, and more. … Read more
Please see the tables below for specific Pay Per View purchase information. Orders placed via remote: Title/Event Window opens Window closes Live Specials 3-4 hours before the event or 6 AM (ET) day of broadcast After 80%-90% of the event airs ESPN College Football Pay … Read more
We’ll bill you for a full month of service at the start of your billing cycle. So, for example, if your billing cycle starts on June 15th, DIRECTV will bill you from June 15th through July 14th. Your billing cycle date is the first date … Read more
The DIRECTV™ PROTECTION PLAN is a comprehensive coverage plan that offers more than just the typical warranty or coverage plans sold by retailers. It covers multiple consumer electronics under a single plan, including tablets, computers, TVs, and laptops, and includes current and future eligible viewing … Read more
The AT&T and DIRECTV users who received a reward notification letter or were promised a gift card upon placing an order can now check their reward status with the AT&T Reward Center. The process is simple and easy to follow. By visiting directv-reward center.com, users … Read more
Video Description for DIRECTV Learn how the Video Description feature can make television and other media accessible to blind or visually impaired subscribers. How Video Description assists the blind or visually impaired With the Video Description feature enabled, audio descriptions of a TV program’s key … Read more
When you enroll in Auto Bill Pay, your DIRECTV payment is automatically deducted from your checking account, credit card or debit card on the same date each month. See below for info on how to make changes. To change your payment method: Step 1 – Sign … Read more
