NESCAFE Neo N1 Coffee Maker User Manual

Home » NESCAFE » NESCAFE Neo N1 Coffee Maker User Manual

NESCAFE Neo logo USER MANUAL

NESCAFE Neo N1 Coffee Maker

NESCAFE Neo N1 Coffee Maker - qr codehttps://dolcegus.to/qr/manual/n1/home/en

Read the Safety Precautions before first use.

An eco-conscious system from bean – to-sip – to soil, with technologically advanced machines and biodegradable paper based pods to deliver high quality coffee shop experience in the comfort and convenience of your home.

NESCAFE Neo N1 Coffee Maker - Fig 1

OVERVIEW

NESCAFE Neo N1 Coffee Maker - Fig 2

NESCAFE Neo N1 Coffee Maker - icon 8RINSE

  1. Remove the water tank. Push it from the left side toward the right. Always keep the machine upright.NESCAFE Neo N1 Coffee Maker - Fig 3
  2. Fill the water tank with ambient temperature fresh drinking water. Insert the water tank back into the machine. Remove the drip tray.
  3. Place an empty large container (0.5 L) under the coffee outlet. Plug in the machine.NESCAFE Neo N1 Coffee Maker - Fig 4
  4. Switch ON the machine by pressing the ON/OFF button on the right side. The start button flashes green.
  5. Close the slider (without a pod) and press the start button for 5 seconds. The start button flashes green twice then starts softly dimming green. Rinsing starts.NESCAFE Neo N1 Coffee Maker - Fig 5
  6. Empty the container and water tank when rinsing stops (the start button goes steady green). Refill and reinsert the water tank, reinsert the drip tray. The machine is now ready to be used.

NESCAFE Neo N1 Coffee Maker - icon 1 FIRST COFFEE

  1. Adjust the drip tray position to your needs. Place the cup on the drip tray. Ensure there is enough water in the water tank and that the machine is plugged in.NESCAFE Neo N1 Coffee Maker - Fig 6
  2. Switch ON the machine by pressing the ON/OFF button on the side. Open the slider and insert the pod in the correct direction. Close the slider.
  3. Press the start button. (The machine automatically recognizes the pod and sets the correct volume and extraction parameters.)NESCAFE Neo N1 Coffee Maker - Fig 7
  4.  Once the extraction is finished, the start button flashes green rapidly. For a longer cup, press the start  button again while it is flashing.
    Note: the pod will automatically be ejected 10 seconds after extraction.
  5. Wait until the extraction stops. Your coffee is ready when the start button goes back to steady green.NESCAFE Neo N1 Coffee Maker - Fig 8
  6. For a shorter cup, manually stop the extraction at anytime by pressing the start button.

NEW: For a coffee shop experience at home, enjoy authentic Americano. Insert an Americano pod, coffee will be extracted first, then topped up with hot water afterwards.NESCAFE Neo N1 Coffee Maker - Fig 9 NEW: To access the hot water function, close the slider (without a pod). Press the start button. The button starts dimming green. Clear hot water is dispensed.

AiRROBO P10 Robot Vacuum Cleaner - Wi-Fi  CONNECT YOUR MACHINE

DOWNLOAD DOLCE GUSTO APP
Access exclusive services and rewards.NESCAFE Neo N1 Coffee Maker - Fig 10HOW TO PAIR YOUR MACHINE?

  1. Have your phone near your machine
  2. Enable Bluetooth® and WIFI on your phone
  3. Open the NESCAFÉ® Dolce Gusto® app
  4. Follow the pairing instructions
  5. You’re connected once the icon is steady white
  6. Earn points instantly for each extracted cup

NESCAFE Neo N1 Coffee Maker - qr code 1https://dolcegus.to/qr/manual/n1/connect/en

NESCAFE Neo N1 Coffee Maker - icon 2 CLEAN

  1. Rinse and clean the water tank (a brush may be used). Fill it with fresh water and insert it back into the machine. Note: the water tank is not dishwasher proof.NESCAFE Neo N1 Coffee Maker - Fig 11
  2. Empty the drip tray and rinse it along with the drip grid with tap water.
  3. Empty the pod bin and rinse it. We recommend you clean the drip tray and pod bin regularly. Note: our pods are paper based and biodegradable. NESCAFE Neo N1 Coffee Maker - Fig 12
  4. Place an empty large container (0.5 L) under the coffee outlet. Plug the machine. Switch it ON by pressing the ON/OFF button.
  5. The start button goes steady green. Close the slider and press the start button for 5 seconds until it blinks twice and starts softly dimming green. Rinsing starts.NESCAFE Neo N1 Coffee Maker - Fig 13
  6. Empty the container and the water tank, once rinsing is finished. Switch off the machine and clean it with a soft damp cloth. Dry it afterwards with a soft dry cloth.

NESCAFE Neo N1 Coffee Maker - icon 3 DESCALE

NESCAFE Neo N1 Coffee Maker - qr code 2https://dolcegus.to/qr/manual/n1/descale/en

Descaling helps to keep your machine alive and ensure great in-cup quality.

NESCAFE Neo N1 Coffee Maker - icon 4Do not use vinegar! Be careful not to spill the descaling liquid on the machine! Do not unplug the machine during descaling!

  1. Mix 0.5 liter of tap water with the NESCAFÉ® Dolce Gusto® liquid descaler (sold on website). Pour the solution into the empty water tank.NESCAFE Neo N1 Coffee Maker - Fig 14
  2. Insert the water tank into the machine. Remove the drip tray.  Place a 0.7 L min container underneath the coffee outlet.NESCAFE Neo N1 Coffee Maker - Fig 15 NESCAFE Neo N1 Coffee Maker - icon 5 TIP: connect your machine and get an automatic notification when it is time to descale.11
  3. To enter the descaling mode, switch ON the machine, close the slider and press the start button for 15 seconds until it rapidly flashes orange twice. The button then softly dims orange and descaling starts. Once the button turns blue, wait at least 2 minutes.NESCAFE Neo N1 Coffee Maker - Fig 16
  4. After the 2 minutes have passed, you can now start the rinsing process. Refill the water tank with tap water and insert it into the machine.NESCAFE Neo N1 Coffee Maker - Fig 17
  5. Remove the drip tray. Place an empty large container (0.5 L)  underneath the coffee outlet.
  6. Close the slider and press the start button once. It starts to dim orange softly. Rinsing starts.NESCAFE Neo N1 Coffee Maker - Fig 18
  7. Empty the container and the water tank once rinsing is finished. Refill and reinsert the water tank, reinsert the drip tray. The machine is now ready to be used.

NESCAFE Neo N1 Coffee Maker - icon 6 HELP AND SUPPORT

The start button turns steady green.NESCAFE Neo N1 Coffee Maker - Fig 19

  1. The machine is ready to brew or brewing is completed.

The start button is dimming green.NESCAFE Neo N1 Coffee Maker - Fig 20

  1. The machine is brewing coffee.
  2. The machine is dispensing clear hot water.
  3. The machine is in rinsing mode.

The start button is dimming green.NESCAFE Neo N1 Coffee Maker - Fig 21

  1. The machine is heating up.
  2. The pod will be automatically ejected to the pod bin after 10 seconds. The start button flashes green (rapidly).

The start button flashes white rapidly: is the pod bin full?NESCAFE Neo N1 Coffee Maker - Fig 22Wait until the machine ejects the pod automatically into the bin, then empty the bin. Do not unplug the machine!
The start button turns steady blue. The beverage preparation stops part way during the extraction or does not start at all. NESCAFE Neo N1 Coffee Maker - Fig 23The water tank is empty. Refill it and ensure it is properly back in place. Press the start button to continue the extraction.

The start button is orange, the machine needs to be descaled!NESCAFE Neo N1 Coffee Maker - Fig 24NESCAFE Neo N1 Coffee Maker - icon 7TIP: connect your machine and get an automatic notification when it is time to descale.
See the Descale section on pages 11, 12. If the start button turns orange, the machine needs to be descaled. Note: you should descale your machine at least once a year.
The start button turns steady red.NESCAFE Neo N1 Coffee Maker - Fig 25

https://dolcegus.to/qr/manual/n1/error-red/en

Technical error. Call the NESCAFÉ® Dolce Gusto® hotline.

The start button flashes yellow.NESCAFE Neo N1 Coffee Maker - Fig 26The machine is unable to detect the pod. Take out the pod and re-insert it in a different direction (orientation). If the extraction does not start, use a new pod.
Pod is blocked / trapped inside the machine.NESCAFE Neo N1 Coffee Maker - Fig 27Open the slider and use a spoon to either pull the pod up or push it into the pod bin. Never put your fingers inside the pod inlet!
The machine cannot be switched on.NESCAFE Neo N1 Coffee Maker - Fig 28

https://dolcegus.to/qr/manual/n1/error-switch/en

Check if the power plug is correctly plugged in. If the machine still cannot be switched on, call the NESCAFÉ® Dolce Gusto® hotline.
The beverage comes out slower (even in droplets) or it is cooler than usual. NESCAFE Neo N1 Coffee Maker - Fig 29Descale the machine. See the Descale section on pages 11, 12.
Note: you should descale your machine every 3–4 months.
If the machine is left unused for more than 2 days, the water tank and the pod bin need to be emptied.
Note: Make sure that no pod remains in the brewing unit if the machine is not used for a long period of time. NESCAFE Neo N1 Coffee Maker - Fig 30Empty the water tank, rinse, refill it with fresh drinking water and re-insert it into the machine. Ensure it is properly back in place. Before reuse, rinse the machine (see page 4/5).
In some situations, our hotline might recommend resetting the machine to factory settings.NESCAFE Neo N1 Coffee Maker - Fig 31Press the ON/OFF button and the start button at the same time for 15 seconds, while the machine is on. The start button flashes green 5 times.
Icon is not litNESCAFE Neo N1 Coffee Maker - Fig 32The machine is not connected. Redo the Bluetooth® pairing and the WiFi connection steps on page 8.
Icon is blinkinNESCAFE Neo N1 Coffee Maker - Fig 33

https://dolcegus.to/qr/manual/n1/error-connectivity-icon/en

If the icon is blinking slowly, the machine is trying to re-connect. It might take a few seconds. If the  problem persists, check the online FAQ. If the icon is blinking fast, the  machine’s firmware is being updated.

NESCAFE Neo logoCOFFEE SHOP AT HOME
HOTLINE
0800 707 6066
UM-NEO-N1-EN 2021/12
www.dolce-gusto.com

Related Manuals

Leave a Comment