On directv.com, you can pay your bill, upgrade your package, and much more. Step 1 Sign in to your DIRECTV account. You can also sign in using the My Account drop-down menu. Step 2 Scroll to Quick Links. Select Change Package under My Programming. Step … Read more
You can easily update your billing information on directv.com. Sign in to your DIRECTV account with your username and password to perform the following tasks. To update your billing address: Go to My Account Info Scroll down to the Quick Links information Select Change Billing Address To change your credit card information: … Read more
You can increase the recording capacity of your DVR or HD DVR by connecting an external, third-party hard drive. DIRECTV does not provide or support third-party, external hard drives. Compatible receivers include: R22, HR20 & above (HD DVR) or HS17 (Genie 2). Follow these steps … Read more
ProblemClosed Caption issues can originate from several different programming sources. DIRECTV is not creating and/or modifying captioning data but passes information received from the original program provider through to our customers. DIRECTV broadcast systems are designed to pass-through captioning without adding any degradation to the … Read more
Tuned in late? Restart is a great HD DVR feature that lets you restart a show already in progress. Note: The restart arrow icon becomes available after two minutes into a program. When using Restart, fast-forward and rewind are disabled. Restart is available on these channels: … Read more
You can easily retrieve your user ID or reset your password. Note: You’ll be redirected to att.com during these steps. Retrieve your username or AT&T user ID On the My Account Sign In page, select the Forgot email or User ID? Enter your phone number or … Read more
It’s easy to review the status of an upcoming installation or service appointment online with the DIRECTV Appointment Tracker. Check the date and time of your appointment, see approximately how long it’ll take, check if your technician’s on the way to your home, and more. … Read more
Please see the tables below for specific Pay Per View purchase information. Orders placed via remote: Title/Event Window opens Window closes Live Specials 3-4 hours before the event or 6 AM (ET) day of broadcast After 80%-90% of the event airs ESPN College Football Pay … Read more
We’ll bill you for a full month of service at the start of your billing cycle. So, for example, if your billing cycle starts on June 15th, DIRECTV will bill you from June 15th through July 14th. Your billing cycle date is the first date … Read more
The DIRECTV™ PROTECTION PLAN is a comprehensive coverage plan that offers more than just the typical warranty or coverage plans sold by retailers. It covers multiple consumer electronics under a single plan, including tablets, computers, TVs, and laptops, and includes current and future eligible viewing … Read more
