AG Neovo MD-2402 and MD-2702 LCD Monitor User Manual

Contents

AG Neovo MD-2402 and MD-2702 LCD Monitor

Product Information

Product Name: MD-2402 & MD-2702 LCD
Monitor Manufacturer: Agneovo
Website: www.agneovo.com

Product Usage Instructions

Safety Information:
- Ensure proper disposal of the product in accordance with WEEE regulations.
Precautions:
- Do not place the LCD monitor near heat sources or in direct sunlight.
- Do not cover or block the ventilation holes.
- Place the LCD monitor on a stable surface and
  in a well-ventilated area. – Avoid placing the LCD monitor in
  outdoor, dusty, or humid environments. – Do not spill liquid or
  insert sharp objects into the LCD monitor.
Chapter 1: Product Description:
- Refer to the user manual for information on package contents and installation instructions.
Chapter 2: Making Connections:
- Connect the AC power using the supplied power cord.
- Connect input source signals as per the provided instructions.
Chapter 3: Using the LCD Monitor:
- Refer to the user manual for detailed instructions on using the LCD monitor.
Chapter 4: On-Screen Display Menu:
- Use the OSD menu for adjusting various settings on the LCD monitor.
- Refer to the OSD menu tree in the user manual for navigation instructions.
Chapter 5: Adjusting the LCD Monitor:
- Follow the instructions in the user manual to adjust the settings of the LCD monitor.
Chapter 6: Appendix:
- Refer to the user manual for additional information and resources.
Chapter 7: Specifications:
- Find detailed specifications of the monitor in this chapter, including monitor dimensions for MD-2402 and MD-2702 models.

SAFETY INFORMATION
WEEE
Information for users applicable in European Union countries

The symbol on the product or its packaging signifies that this product has to be disposed separately from ordinary household wastes at its end of life. Please kindly be aware that this is your responsibility to dispose electronic equipment at recycling centers so as to help conserve natural resources. Each country in the European Union should have its collection centers for electrical and electronic equipment recycling. For information about your recycling drop off area, please contact your local related electrical and electronic equipment waste management authority or the retailer where you bought the product.

PRECAUTIONS

CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN

Symbols used in this manual

This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product.
This icon indicates important operating and servicing information.

Notice

Read this User Manual carefully before using the LCD monitor and keep it for future reference.
The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at www.agneovo.com.
To protect your rights as a consumer, do not remove any stickers from the LCD monitor. Doing so may affect the determination of the warranty period.

Cautions When Setting Up

Do not place the LCD monitor near heat sources, such as a heater, exhaust vent, or in direct sunlight.
Do not cover or block the ventilation holes in the housing.
Place the LCD monitor on a stable area. Do not place the LCD monitor where it may subject to vibration or shock.
Place the LCD monitor in a well-ventilated area.
Do not place the LCD monitor outdoors.
Do not place the LCD monitor in a dusty or humid environment.
Do not spill liquid or insert sharp objects into the LCD monitor through the ventilation holes.
Doing so may cause accidental fire, electric shock or damage the LCD monitor.

Cautions When Using

Use only the power cord supplied with the LCD monitor.
The power outlet should be installed near the LCD monitor and be easily accessible.
If an extension cord is used with the LCD monitor, ensure that the total current consumption plugged into the power outlet does not exceed the ampere rating.
Do not allow anything to rest on the power cord. Do not place the LCD monitor where the power cord may be stepped on.
If the LCD monitor will not be used for an indefinite period of time, unplug the power cord from the power outlet.
To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing so may cause fire or electric shock.
Do not unplug or touch the power cord with wet hands.

WARNING:
Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions:

When the power cord is damaged.
If the LCD monitor has been dropped or the housing has been damaged.
If the LCD monitor emits smoke or a distinct odor.

Ceiling mount or mount on any other horizontal surface overhead are not advisable.

WARNING:
Installation in contravention of the instructions may result in undesirable consequences, particularly hurting people and damaging property. Users who have already mounted the monitor on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling monitor experience.

Cleaning and Maintenance

Do not attempt to service the LCD monitor yourself, refer to qualified service personnel.
Opening or removing the covers may expose you to dangerous voltage or other risks.

Notice for the LCD Monitor
In order to maintain the stable luminous performance, it is recommended to use low brightness setting. Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD monitor may decrease with time.
When static images are displayed for long periods of time, the image may cause an imprint on the LCD monitor. This is called image retention or burn-in.

To prevent image retention, do any of the following:

Set the LCD monitor to turn off after a few minutes of being idle.
Use a screen saver that has moving graphics or a blank white image.
Switch desktop backgrounds regularly.
Adjust the LCD monitor to low brightness settings.
Turn off the LCD monitor when the system is not in use.

Things to do when the LCD monitor shows image retention:

Turn off the LCD monitor for extended periods of time. It can be several hours or several days.
Use a screen saver and run it for extended periods of time.
Use a black and white image and run it for extended periods of time.

There are millions of micro transistors inside the LCD monitor. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.

PRODUCT DESCRIPTION

Package Contents

When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer.

LCD Monitor

Stand and Screws

Quick Start Guide

Warranty Card

Power Adapter

Note:
Must use only the supplied power adapter:

Adaptor Technology Model no.: ATM065T-P120 Rating: 12V/5A

Power Cord

HDMI Cable

Note:

The pictures are for reference only. Actual items may vary upon shipment.

Installation

Installing the Stand

Place the LCD monitor with the screen side down on a cushioned surface.
Attach the stand to the LCD monitor.
- Align and attach the stand to the rear of the LCD monitor.
- Use the screws to secure the stand.
Set the LCD monitor up in an upright position.

Adjusting the Viewing Angle and Height
For optimal viewing, it is recommended to look at the full face of the screen, then adjust the screen of the LCD monitor angle and height according to your preference. Hold the stand so that the screen does not topple when you make the adjustment.

You are able to adjust the screen angle and height as below:
Tilt angle:
Pivot angle:
Note: Before making the adjustment, make sure to adjust the height to the highest position, and then tilt the screen 90˚.
Swivel angle:
Height adjustment:

Wall Mounting
To wall mount the LCD monitor, do the following steps:

Remove the stand.
Refer to page 31.
Wall mount the LCD monitor.
Screw the mounting bracket to the VESA holes at the rear of the LCD monitor.

MD-2402

MD-2702

Note: Take measures to prevent the LCD monitor from falling down and lessen possible injury and damage to the monitor in case of earthquakes or other disasters.

Use only the 100 x 100 mm wall mount kit recommended by AG Neovo. All AG Neovo wall mount kits comply with VESA standard.
Secure the LCD monitor on a solid wall strong enough to bear its weight.
It is suggested to wall mount the LCD monitor without tilting it facing downward.

Overview

Control Panel and Indicator

AUTO/SOURCE/EXIT ( ): Hot Key: Source Key
When OSD menu is OFF, press and hold the keypad keys listed below for at least 3 seconds to activate the Auto Adjustment function (for VGA input signal source).
When OSD menu is OFF, press to select input when connecting input cable.When OSD menu is ON, press to exit the OSD menu.
UP ( ):
When the OSD is ON, navigate through adjustment icons or adjust a function.
DOWN ( ): Hot Key: PICTURE MODE Select
When OSD menu is OFF, activate the PICTURE MODE Select. When OSD menu is ON, navigate through adjustment icons or adjust a function.
MENU/ENTER ():
Active OSD menu, function adjust confirm, or Exit OSD menu.
POWER ( ):
Press to switch the display on or off.
Power status indicator: Indicates the operating status of the monitor:
- Blue – Power On mode.
- Blinking Blue – Standby mode.
- LED off – Off mode.

Rear View

MD-2402

MD-2702

DC IN:
Connect with the supplied power adaptor.
DisplayPort IN:
Connect DisplayPort signals input.
HDMI IN:
Connect HDMI signals input.
VGA IN:
Connect VGA signals input.

MAKING CONNECTIONS

CAUTION:
Make sure that the LCD monitor is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause possible electric shock or personal injury.

Connecting the AC Power

Connect the power cord to the power adapter.
Connect the power adapter to the DC power input at the rear of the LCD monitor.
Connect the power cord plug to a power outlet or a power supply.

CAUTION:
When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord.

Connecting Input Source Signals

Input source signals can be connected with the following cables:

DisplayPort
Connect one end of a DP cable to the DP connector of the LCD monitor and the other end to the DP connector of the computer.
HDMI
Connect one end of an HDMI cable to the HDMI connector of the LCD monitor and the other end to the HDMI connector of the computer.
VGA
Connect one end of a D-Sub (VGA) cable to the D-Sub (VGA) connector of the LCD monitor and the other end to the D-Sub (VGA) connector of the computer.

USING THE LCD MONITOR

Turning on the Power

Connect the power adapter to the DC power input at the rear of the LCD monitor.
Connect the power cord plug to a power outlet or a power supply.
Press the key on the control panel.

When the LCD monitor is turned on, press the key to turn off the LCD monitor.
Note: The LCD monitor still consumes power as long as the power cord is connected to the power outlet. Disconnect the power adapter to completely cut off power.

Selecting a Source
Press the key to call out the source selection menu.

The following menu appears on the screen:

Using Auto Adjustment Function

Press and hold the key for at least 3 seconds to perform the auto adjustment for the VGA source. This function automatically tunes the LCD monitor to its optimal setting, including horizontal position, vertical position, clock, and phase.

When the auto adjustment is initiated, the below message is displayed on the screen:

Selecting the Picture Mode

Press the key to call out the picture mode menu.
The following menu appears on the screen:
Press the or key to select the picture mode. Then press the key to confirm or wait until the picture mode menu disappears from the screen automatically. The available picture mode options include “Standard”, and “DICOM”.

Displaying the OSD Menu
Press the key to open the OSD menu. Press the key to close the OSD menu. For more information on adjusting settings, refer to page 22.

The following menu appears on the screen:

Locking the OSD Menu
To lock the OSD menu, press and hold the key while the LCD monitor is off, and then press the key to turn the LCD monitor on.

The following menu appears on the screen when you press the , , or key:

To unlock the OSD menu, press and hold the key while the LCD monitor is off, and then press the key.

ON SCREEN DISPLAY MENU

Using the OSD Menu

Press the key to call out the OSD window.
Press the or key to select a menu and press the key to enter the selected menu.
The selected menu icon appears on the left panel and the text of the selected menu option turns orange.
Press the or key to select a submenu item and press the key to enter its options.
The text of the selected menu option or submenu turns orange.
Press the or key to adjust the value or select the setting.
To exit the submenu, press the key.
To close the OSD window, press the key repeatedly.

Note: When settings are modified, all changes are saved when the user does the following:

Proceeds to another menu
Exits the OSD menu
Waits for the OSD menu to disappear

OSD Menu Tree

Main Menu	Submenu	Reference
Brightness	Contrast	Refer to page 22.
	Brightness
	Picture Mode
	DCR
	Overdrive
Image Setting	Clock	Refer to page 24.
	Phase
	H. Position
	V. Position
	Aspect Ratio
Colour Temp.	Colour Temp.	Refer to page 25.
	Red
	Green
	Blue
OSD Setting	H. Position	Refer to page 26.
	V. Position
	OSD Timer
	Language
System	Input Select	Refer to page 27.
	DDC/CI
	Reset
	Information

Note: Availability of some menu items depend on the input source signal and current setting. If the menu is not available, it is disabled and grayed out.

ADJUSTING THE LCD MONITOR

Brightness Setting

Press the key to call out the OSD window.
Press the or key to select and press the key to enter the Brightness menu.
Press the or key to select a submenu item and press the key to enter its settings.

Item	Function	Operation	Range
Picture Mode	Selects a predefined picture setting. Note: If DCR is enabled, then the Picture Mode is preset and cannot be changed.	Press / to select the setting.	Standard DICOM
DCR (Dynamic Contrast Ratio)	Activates DCR. This feature provides automatic adjustment of picture brightness and contrast at high speed and dynamic contrast range, such as when watching movies. DCR is suitable for indoor viewing.	Press / to select the setting.	On Off
Overdrive	Enhances the display response time.	Press / to select the setting.	On Off

Image Setup Setting

Press the key to call out the OSD window.
Press the or key to select and press the key to enter the Image Setting menu.
Press the or key to select a submenu item and press the key to enter its settings.

Item	Function	Operation	Range
Clock	Adjusts the frequency timing to synchronise with the video signal. Note: This menu option is available for the VGA source.	Press / to adjust the value.	0 to 100
Phase	Adjusts the phase timing to synchronize with the video signal. Note: This menu option is available for the VGA source.
H. Position (Horizontal Position)	Moves the screen image to the left or right. Note: This menu option is available for the VGA source.
V. Position (Vertical Position)	Moves the screen image up or down. Note: This menu option is available for the VGA source.
Aspect Ratio	Selects the aspect ratio of the screen image.	Press / to select the setting.	Full 4:3

Colour Temperature Setting

Press the key to call out the OSD window.
Press the or key to select and press the key to enter the Colour Temp. menu.
Press the or key to select a submenu item and press the key to enter its settings.

Item

Function

Operation

Range

Colour Temp. (Colour Temperature)

Provides several colour adjustment settings.

Press

AG -Neovo -MD-2402- and- MD-2702 -LCD- Monitor- 41

to select the setting.

Warm Neutral Cool sRGB
User

If the Colour Temp. setting is set to User, you can customize the colour temperature by adjusting the red, green, and blue setting according to your preference.

AG -Neovo -MD-2402- and- MD-2702 -LCD- Monitor- 50

a. Select User and press the AG -Neovo -MD-2402- and- MD-2702 -LCD- Monitor- 32 key.
b. Press the / key to select the colour you want to adjust. Then press the key to enter its submenu.
c. Press the / key to adjust the value (0 ~ 100).

OSD Setting

Press the key to call out the OSD window.
Press the or key to select and press the key to enter the OSD Setup menu.
Press the or key to select a submenu item and press the key to enter its settings.

Item	Function	Operation	Range
H. Position (Horizontal Position)	Moves the OSD window to the left or right of the screen.	Press / to adjust the value.	0 to 100 (increment by 5)
V. Position (Vertical Position)	Moves the OSD window up or down the screen.		0 to 100 (increment by 5)
OSD Timer	Sets the length of time (in seconds) the OSD screen is displayed. When the time elapses, the OSD screen is automatically inactivated.		5 to 100 (increment by 5)
Language	Selects the OSD menu language.	Press / to select the setting.	English繁中简中 Français Español Deutsch

System Setting

Press the key to call out the OSD window.
Press the or key to select and press the key to enter the System menu.
Press the or key to select a submenu item and press the key to enter its settings.

Item	Function	Operation	Range
Input Select	Switches the input source when two input signals are connected.		Auto VGA HDMI DisplayPort
DDC/CI	Activates the DDC/CI protocol to allow users	Press / to select the setting.	On Off
	to configure the monitor by a software using two wires on the VGA, HDMI, DisplayPort cables.

Reset	Resets all your customized settings to the factory defaults.		Yes No
Information	Displays the information of the input source such as resolution, horizontal frequency, and vertical frequency.	–	–

APPENDIX

Warning Messages

When any of these warning messages appear, check the following items.

Warning Message	Cause	Solution
	The resolution or the refresh rate of the graphics card of the computer is set too high.	Change the resolution or the refresh rate of the graphics card.
	The LCD monitor cannot detect the input source signal.	Check if the input source is turned ON. Check if the signal cable is properly connected. Check if any pin inside the cable connector is twisted or broken.
	The OSD has been locked by the user.	√ Unlock the OSD. Refer to page 18.
	This warning message box will only show when the menu feature setting is changed for the first time.	Select ACCEPT to continue the setting changes, or select CANCEL to disable the setting changes. Note: The operation may vary from different product models.

Timing

VESA MODES
Mode	Resolution	Total	Horizontal		Vertical
Mode	Resolution	Total	Nominal Frequency ± 1kHz	Sync Polarity	Nominal Frequency ± 1kHz	Sync Polarity	Nominal Clock (MHz)
VGA	640 x 480 @ 60 Hz	800 x 525	31.469	N	59.940	N	25.175
	640 x 480 @ 72 Hz	832 x 520	37.861	N	72.809	N	31.500
	640 x 480 @ 75 Hz	840 x 500	37.500	N	75.00	N	31.500
SVGA	800 x 600 @ 56 Hz	1024 x 625	35.156	N/P	56.250	N/P	36.000
	800 x 600 @ 60 Hz	1056 x 628	37.879	P	60.317	P	40.000
	800 x 600 @ 72 Hz	1040 x 666	48.077	P	72.188	P	50.000
	800 x 600 @ 75 Hz	1056 x 625	46.875	P	75.000	P	49.500
XGA	1024 x 768 @ 60 Hz	1344 x 806	48.363	N	60.004	N	65.000
	1024 x 768 @ 70 Hz	1328 x 806	56.476	N	70.069	N	75.000
	1024 x 768 @ 75 Hz	1312 x 800	60.023	P	75.029	P	78.750
SXGA	1280 x 1024 @ 60 Hz	1688 x 1066	63.981	P	60.020	P	108.000
SXGA	1280 x 1024 @ 75 Hz	1688 x 1066	79.976	P	75.025	P	135.000
WXGA+	1440 x 900 @ 60 Hz	1904 x 934	55.935	N	59.887	P	106.500
WXGA+	1440 x 900 @ 60 Hz	1600 x 926	55.469	P	59.901	N	88.750
WSXGA	1680 x 1050 @ 60 Hz	2240 x 1089	65.290	N	59.954	P	146.250
WSXGA	1680 x 1050 @ 60 Hz	1840 x 1080	64.674	P	59.883	N	119.000
HD	1920 x 1080 @ 60 Hz	2200 x 1125	67.500	N	60.000	N	148.500
VESA	1152 x 864 @ 75 Hz	1600 x 900	67.500	P	75.000	P	108.000
VESA	1280 x 960 @ 60 Hz	1800 x 1000	60.000	P	60.000	P	108.000
IBM MODES
DOS	720 x 400 @ 70 Hz	900 x 449	31.469	N	70.087	P	28.322
MAC MODES
VGA	640 x 480 @ 67 Hz	864 x 525	35.000	N	66.667	N	30.240
XGA	1024 x 768 @ 75 Hz	1328 x 804	60.241	N	74.927	N	80.000

Troubleshooting

Problems	Possible Cause and Solution
No picture. LED indicator is OFF.	Check if the LCD monitor is turned ON. Check if the power cord is properly connected to the LCD monitor. Check if the power cord is plugged into the power outlet.
LED indicator is blue.	Check if the computer is turned ON. Check if the computer is in standby mode, move the mouse or press any button to wake up the computer.
Image position is incorrect.	For VGA input, adjust the H. Position and V. Position settings in Image Setting ( ) menu (refer to page 24).
The displayed texts are blurry.	For VGA input, press and hold the key to auto adjust the screen. For VGA input, adjust the Clock and Phase settings in Image Setting ( ) menu (refer to page 24).
Red, blue, green, white dots appear on the screen.	There are millions of micro transistors inside the LCD monitor. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.
No audio output.	Audio output is not supported.
Dew formed on the LCD monitor.	This normally happens when the LCD monitor is moved from a cold room to a hot room temperature. Do not turn ON the LCD monitor, wait for the dew condensation to disappear.
Faint shadows from a static image appear on the screen.	Turn off the LCD monitor for extended periods of time. Use a screen saver or a black and white image and run it for extended periods of time.

Transporting the LCD Monitor

To transport the LCD monitor for repair or shipment, place the monitor in its original packaging box.

Remove the stand.
Remove the screws securing the stand to the LCD monitor. Then remove the stand.
Place the LCD monitor down in the lower foam cushion.
Place the upper foam cushion on the top of the LCD monitor.
Place the stand and accessories on the designated area (if necessary).
Place the LCD monitor assembly in the box and tape the box.